Family Optical at 105 Dawson Drive, Edinburg

Reviews

• paola vicente

  Feb 20, 2018
  ★ ☆ ☆ ☆ ☆
  These people are in for the money! Money pit!!!! I came to this place about a year ago to get new glasses and everything went well, I paid two hundred dollars for two pairs of glasses -or so the person helping picked the glasses had me believed- because when I went back to pick up my pair of glasses the lady that adjust the glasses told me I had only ordered one!!! I told her and I pointed out the guy and said "he told me, that I was paying for two pairs of glasses! He had me pick two pairs and told me it was a deal" and she replied with "well it's just one" when I asked to see the manager they told he wasn't there and to come back next time. I just let it go. This time I went back again to get my contact prescription but went I let them know I wasn't planning on ordering from them, they wouldn't give me my prescriptions! They said I needed to go back again and get my eyes messured! And I asked "what he heck was I doing in the friking seat where the doctor was checking my vision in the first place if she wasn't doing everything I need to get contacts" I know it's my fault for expecting different from these people the second time around but these people are EVIL for doing this to people! If there is a place I can report them to, I will find it and I will report them because this is not the way you treat customers!

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